Terms of Service

OVERVIEW

Welcome to Nuvoraya™.

Throughout this website, the terms “we,” “us,” and “our” refer to Nuvoraya™. We operate this online store and provide access to our website, products, services, content, features, and related tools to create a seamless shopping experience for our customers.

Our online store is hosted through Shopify, which provides the technology and infrastructure that allows us to offer our services securely.

These Terms of Service outline the rules, responsibilities, and conditions that apply when you access or use our website and services.

By visiting our website, browsing our collections, creating an account, or purchasing products from us, you agree to follow these Terms of Service and our Privacy Policy.

If you do not agree with these terms, please discontinue use of our website and services.

SECTION 1 - WEBSITE ACCESS & CUSTOMER ACCOUNTS

By using our website, you confirm that you meet the legal age requirements in your place of residence or have received permission from a parent or legal guardian when applicable.

To access certain features or complete purchases, you may be required to provide information such as:

  • Name
  • Email address
  • Billing details
  • Shipping information
  • Payment information

You agree that all information provided is accurate, complete, and up to date.

Customers are responsible for protecting their account information and maintaining the confidentiality of any login credentials.

Accounts may not be transferred, sold, or assigned to another individual without our written approval.

SECTION 2 - PRODUCTS & DESCRIPTIONS

At Nuvoraya™, we make every effort to present our products accurately through images, descriptions, and product details.

However, please understand that:

  • Colors may appear differently depending on your screen settings
  • Product appearance may vary slightly due to materials, lighting, or manufacturing characteristics
  • Decorative pieces may include unique variations as part of their design

We reserve the right to update product information, modify product availability, change pricing, or discontinue products at any time without prior notice.

Product availability and quantities may be limited.

SECTION 3 - ORDERS & PURCHASES

Submitting an order through our website represents your request to purchase selected products.

Nuvoraya™ reserves the right to accept, refuse, or cancel orders when necessary, including situations involving:

  • Incorrect pricing information
  • Suspected fraudulent activity
  • Product availability issues
  • Errors in order details

An order is considered accepted only after payment has been successfully processed and confirmation has been provided.

Please review your order information carefully before completing checkout.

Orders may not always be modified or cancelled after processing begins.

All purchases are intended for personal use unless otherwise authorized by Nuvoraya™.

SECTION 4 - PRICING & PAYMENT INFORMATION

Product prices, promotions, discounts, and special offers may change at any time.

The price charged will be the amount displayed at checkout when your order is placed.

Unless otherwise stated, customers are responsible for any applicable:

  • Taxes
  • Shipping fees
  • Customs charges
  • Import-related costs

You agree to provide accurate payment and billing information when completing a purchase.

By submitting payment information, you confirm that:

  • You are authorized to use the selected payment method
  • Your payment details are accurate
  • All charges associated with your order will be accepted

SECTION 5 - SHIPPING & DELIVERY

Nuvoraya™ works with trusted shipping partners to deliver orders efficiently.

Estimated delivery times are provided for reference only and are not guaranteed arrival dates.

We are not responsible for delays caused by:

  • Shipping carriers
  • Customs inspections
  • Weather conditions
  • Events beyond our reasonable control

Once an order has been transferred to the shipping carrier, responsibility for transportation-related delays is handled according to carrier policies.

Please review our Shipping Policy for additional details.

SECTION 6 - INTELLECTUAL PROPERTY RIGHTS

All content available on this website, including but not limited to:

  • Brand elements
  • Logos
  • Product images
  • Text
  • Graphics
  • Designs
  • Website layouts
  • Marketing materials

is owned by Nuvoraya™, its partners, or authorized licensors and is protected by applicable intellectual property laws.

You may use website content only for personal, non-commercial purposes.

You may not:

  • Copy
  • Reproduce
  • Modify
  • Distribute
  • Republish
  • Sell
  • Create derivative works

from any website content without prior written permission.

All rights not expressly granted remain reserved by Nuvoraya™.

SECTION 7 - THIRD-PARTY SERVICES

Our website may include features, applications, or services provided by third parties.

These external services are provided independently, and Nuvoraya™ does not control or guarantee the accuracy, availability, or performance of third-party tools.

Your use of third-party services is subject to the terms and policies of those providers.

SECTION 8 - EXTERNAL LINKS

Our website may contain links to external websites operated by third parties.

We are not responsible for:

  • External website content
  • Privacy practices
  • Products or services offered by third parties
  • Any damages resulting from third-party interactions

Customers should review third-party policies before engaging with external websites.

SECTION 9 - SHOPIFY PLATFORM

Nuvoraya™ uses Shopify as our ecommerce platform provider.

While Shopify provides the technology that supports our online store, purchases made through our website are transactions directly between customers and Nuvoraya™.

Shopify is not responsible for products purchased from our store, customer service matters, or transactions between customers and Nuvoraya™.

SECTION 10 - PRIVACY & PERSONAL INFORMATION

Your privacy is important to us.

Information collected through our website is handled according to our Privacy Policy.

By using our website, you acknowledge that your information may be processed by Shopify and trusted service providers necessary to complete transactions, provide services, and improve your shopping experience.

SECTION 11 - CUSTOMER FEEDBACK

If you provide reviews, comments, suggestions, images, or other content to Nuvoraya™, you grant us permission to use that content for business purposes, including marketing and improving our services.

You confirm that:

  • You own the content you submit
  • Your submission does not violate third-party rights
  • Your content is accurate and lawful

We reserve the right to remove content that is inappropriate, misleading, offensive, or violates these terms.

SECTION 12 - INFORMATION ACCURACY

Occasionally, website information may contain errors, including:

  • Product descriptions
  • Pricing information
  • Availability details
  • Promotional information

Nuvoraya™ reserves the right to correct errors, update information, or cancel orders affected by inaccurate information when necessary.

SECTION 13 - PROHIBITED ACTIVITIES

You agree not to use our website for unlawful purposes or activities including:

  • Violating applicable laws
  • Misusing website content
  • Attempting unauthorized access
  • Uploading harmful software
  • Collecting customer information without permission
  • Engaging in fraudulent activities
  • Interfering with website operation

We reserve the right to restrict access or terminate accounts that violate these conditions.

SECTION 14 - TERMINATION

We may restrict or terminate access to our services if we determine that a user has violated these Terms of Service.

Any obligations that should continue after termination will remain effective.

SECTION 15 - DISCLAIMER

Our website and products are provided on an “as available” basis.

While we strive to provide accurate information and reliable services, Nuvoraya™ does not guarantee that:

  • Website access will always be uninterrupted
  • Information will always be error-free
  • Products will meet every individual expectation

Certain legal protections may vary depending on your location.

SECTION 16 - LIMITATION OF LIABILITY

To the fullest extent permitted by law, Nuvoraya™ shall not be responsible for indirect, incidental, or consequential damages resulting from:

  • Website usage
  • Product purchases
  • Service interruptions
  • Third-party services

Our responsibility is limited to applicable legal requirements and the circumstances of each individual case.

SECTION 17 - INDEMNIFICATION

You agree to protect and hold harmless Nuvoraya™, its partners, employees, and service providers from claims or damages resulting from:

  • Your violation of these Terms
  • Your misuse of our services
  • Your violation of applicable laws or third-party rights

SECTION 18 - SEVERABILITY

If any part of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue to remain effective.

SECTION 19 - COMPLETE AGREEMENT

These Terms of Service, together with our Privacy Policy and other posted policies, represent the complete agreement between you and Nuvoraya™ regarding use of our website.

SECTION 20 - ASSIGNMENT

You may not transfer your rights or obligations under these Terms without our written permission.

Nuvoraya™ may transfer its rights or obligations as necessary to operate our business.

SECTION 21 - GOVERNING LAW

These Terms of Service shall be governed by applicable laws in the jurisdiction where Nuvoraya™ operates, without limiting any consumer protections available under applicable law.

SECTION 22 - POLICY UPDATES

We may update these Terms of Service from time to time.

Any changes will be posted on this page, and continued use of our website after updates indicates acceptance of the revised terms.

SECTION 23 - CONTACT INFORMATION

If you have questions regarding these Terms of Service, please contact us:

Email:
service@Nuvoraya.com

Company Name:
Guidi Marcello Co Ltd

Brand:
Nuvoraya™

Thank you for choosing Nuvoraya™.
We appreciate your trust and look forward to bringing thoughtful design and artistic beauty into your home.