Privacy Policy

Last Updated: July 13, 2026

At Nuvoraya™, protecting your privacy and maintaining your trust are extremely important to us.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, browse our collections, or purchase products from us.

By using our website, you acknowledge and agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect information that helps us provide a secure shopping experience, process orders efficiently, and improve our services.

Information You Provide Directly

When you interact with Nuvoraya™, we may collect personal information when you:

  • Place an order
  • Create an account
  • Subscribe to our newsletters
  • Contact customer service
  • Participate in promotions or surveys

The information collected may include:

  • Full name
  • Email address
  • Shipping address
  • Billing address
  • Phone number
  • Payment and transaction details
  • Order history and purchase information

Automatically Collected Information

When you browse our website, certain information may be collected automatically through cookies and similar technologies.

This information may include:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Website interaction data
  • Pages viewed and browsing behavior

This information helps us understand how customers use our website and improve your shopping experience.

2. How We Use Your Information

Nuvoraya™ uses collected information for legitimate business purposes, including:

Order Processing & Fulfillment

To:

  • Process payments
  • Confirm purchases
  • Arrange shipping
  • Provide delivery updates
  • Manage order-related communication

Customer Experience Improvement

To:

  • Improve website performance
  • Understand customer preferences
  • Enhance product selections
  • Provide a more personalized shopping experience

Communication

With your permission, we may use your information to send:

  • Product updates
  • New collection announcements
  • Special offers
  • Promotional messages

You may unsubscribe from marketing emails at any time.

Security & Fraud Prevention

We may use information to:

  • Verify transactions
  • Detect suspicious activity
  • Prevent unauthorized purchases
  • Protect our customers and website

3. Data Protection & Security

We take reasonable measures to protect your personal information.

Secure Payment Processing

Payment transactions are processed through secure payment providers using encryption technology designed to protect sensitive financial information.

Nuvoraya™ does not store complete credit or debit card numbers on our servers after payment processing.

Limited Access

Personal information is accessible only to authorized personnel and trusted service providers who require access to perform business operations.

We require appropriate confidentiality and security practices from these parties.

4. Sharing of Information With Third Parties

Nuvoraya™ does not sell your personal information.

We may share information only with trusted partners who help us operate our business, including:

  • Payment processors
  • Shipping carriers
  • Website hosting providers
  • Analytics providers
  • Customer service tools

These partners use information only to provide necessary services.

Advertising & Marketing Technologies

We may use third-party technologies such as cookies, pixels, and tracking tools to understand customer interests and provide more relevant advertisements.

These services may include:

Meta (Facebook / Instagram)
https://www.facebook.com/privacy/policy

Google Privacy Policy
https://policies.google.com/privacy

Information collected through these services is managed according to each provider’s own privacy policies.

You may manage advertising preferences through the settings provided by these platforms.

5. Cookies Policy

Nuvoraya™ uses cookies and similar technologies to improve website functionality and customer experience.

Cookies are small data files stored on your device that help websites remember preferences and recognize returning visitors.

We use cookies for:

Essential Cookies

Required for important website functions such as:

  • Shopping cart operation
  • Checkout processing
  • Account access

Analytics Cookies

Used to understand:

  • Website traffic
  • Customer interactions
  • Performance improvements

Marketing Cookies

Used to:

  • Measure advertising performance
  • Provide more relevant marketing content

You may disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.

For more information about Shopify cookies, please visit:

https://www.shopify.com/legal/cookies

6. Third-Party Websites

Our website may contain links to external websites or services.

These third-party websites operate independently and have their own privacy policies.

Nuvoraya™ is not responsible for the privacy practices, content, or security standards of external websites.

We encourage you to review their privacy policies before providing personal information.

7. California Privacy Rights

If you are a California resident, you may have certain privacy rights under applicable laws.

These rights may include:

  • Requesting access to personal information collected about you
  • Requesting correction of inaccurate information
  • Requesting deletion of personal information
  • Opting out of certain data sharing practices

To submit a privacy request, please contact us using the information below.

8. Children’s Privacy

Nuvoraya™ does not knowingly collect personal information from children under the age of 13.

If you believe a child has provided personal information through our website, please contact us immediately.

Upon verification, we will take appropriate steps to remove such information.

9. Data Security & Breach Response

We maintain reasonable safeguards designed to protect your personal information.

In the unlikely event of a security incident affecting customer information, we will take appropriate steps to:

  • Investigate the situation
  • Protect affected information
  • Notify customers when required by applicable laws

10. Email Communications (CAN-SPAM Compliance)

If you choose to receive marketing emails from Nuvoraya™, we follow applicable email communication regulations.

We ensure that:

✔ Sender information is clearly identified
✔ Promotional messages are not misleading
✔ Customers can unsubscribe at any time
✔ Opt-out requests are processed promptly

Each marketing email includes an unsubscribe option.

11. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements.

Any updates will be posted on this page with a revised effective date.

We encourage customers to review this policy regularly.

12. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Email:
service@Nuvoraya.com

Company Name:
Guidi Marcello Co Ltd

Brand:
Nuvoraya™

Thank you for trusting Nuvoraya™.

We are committed to protecting your privacy while creating a safe, reliable, and enjoyable shopping experience for your home décor journey.